Terms of service

Terms of Service

Effective Date: April 7, 2026

These Terms of Service ("Terms") govern your use of the website(s), services, and products provided by ISLS ECOM GLOBAL LLC, operating under the brand Vitroni ("we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Products and Services

We offer apparel and lifestyle products through our online store. We reserve the right to modify or discontinue products at any time without notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

4. Pricing and Payments

All prices are listed in the applicable currency and are subject to change without notice.

We accept various payment methods, and by placing an order, you confirm that you are authorized to use the selected payment method.

5. Shipping

Shipping times are estimates and may vary depending on location and external factors. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns, refunds, and exchanges.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of ISLS ECOM GLOBAL LLC and may not be used without permission.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with or disrupt the website
  • Attempt to gain unauthorized access to our systems
  • Use false information when placing orders

9. Limitation of Liability

To the fullest extent permitted by law, ISLS ECOM GLOBAL LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Disclaimer

All products and services are provided "as is" without warranties of any kind, either express or implied.

11. Chargebacks and Disputes

We encourage customers to contact us directly to resolve any issues before initiating a chargeback.

We reserve the right to dispute chargebacks with evidence including order confirmation, tracking information, and customer communication.

12. Governing Law

These Terms are governed by the laws of the United States and the State of Florida.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the website.

14. Contact Information

ISLS ECOM GLOBAL LLC
7901 4TH ST N, STE 300
ST PETERSBURG, FL 33702
United States

Email: support@vitroni.com